Mind the Gap: QBC and Legal Aid Calculator

On some (not all) Quick Benefits Calculator Training courses I usually end up explaining what the gap  is for on the Basic Details Screen.  The gap is the space above the Start What if button – bottom right of  the screen.  A number of people think that it is a design feature of the screen. It isn’t. It’s actually a space for the button which allows you to go to the Legal Aid Calculator.

The Legal Help Calculator (LHC) – (Legal Aid stuff) is a part of the Quick Benefits Calculator.  It calculates the amount of financial legal aid a client can get and uses the legal aid means-test. The LHC takes some information you have entered in the Benefits part of the QBC and uses that but because the means-tests on the benefit side and the legal aid side are different it allows you to tweak it.

To get the LHC you have to enable it and once enabled a button will appear on the Basic Details screen.  To enable the Legal Help calculator go to the Menu Bar (file to help at the top of the screen) Choose Configuration. Choose Configure. On the Configure box you will see “Check Legal Help Eligibility? – No” with a button next to it. It is second to bottom on the list (at the time of writing).  If you click that button an option dialog box appears. It asks you to read the help pages in the help manual. It also says you should be aware that there are limitations to the LHC. If you want to continue click Yes.

Once you click Yes you get another warning box asking you to phone Lisson Grove to let them know that you want to use the LHC. This is optional but is advisable. There is no extra cost involved. The LHC is part of your subscription. Once you tell them that you use the LHC you will get updates of the Quick Benefits Calculator and the LHC. If the LHC is updated but benefits are not then you will get the disc update. If you don’t register then you will just be on the benefits mailing list. Don’t worry – there’s no hard sell when you contact Lisson Grove – I would think that they will be happy with an email but there we are it’s up to you.

Once you click OK on the dialog box button you are taken to the Help Manual which explains how to use the legal help checker. If you close that down you will find that you are back to where you started from: at the configure dialog box. Click OK on the configure dialog box screen and you are taken back to the main Basic Details Screen.

You will now see the Legal Help button at the bottom of the screen it appears above the “Start what if?” report button.

Any problems please email.

(reference to email newsletter cut other than that blog remains – asl edited when re-published)



Child & Spousal Maintenance; LGBP and QBC

This week: an issue from last week’s blog on maintenance and the QBC. Also, how is maintenance treated in the Lisson Grove Benefits Program ?

After thinking about last week’s post on Maintenance and the Quick Benefits Calculator  I should have emphasised that distinguishing between child and spousal maintenance income on the other income screen  has more importance since the introduction of local council tax reduction schemes and abolition of national council tax benefit. Continue reading

Maintenance and QBC

If a claimant gets maintenance from a previous partner income rules may apply. You have to enter the amount of maintenance and the Quick Benefits Calculator will apply the rules.  You have to enter maintenance paid to the claimant and any maintenance paid to the child separately to reflect the benefits and tax credits rules.

To enter any maintenance go to the Claimant’s Other Income Screen; if the maintenance is paid to the Partner of the claimant then go to the Partner’s Other Income Screen. You will see the box called  “Child Maintenance”  – you can Continue reading

Quick Benefits Calculator and printing out the date

The date of the case is the date entered in the Date Box. The Date Box is found on the Main Screen or Basic Details Screen. If the date you enter in the Date Box is within the period the Quick Benefits Calculator covers it will allow you to enter any date within that period and any case print out will print the date of the case.  If you don’t enter a date into the Date Box  the QBC automatically enters the date from your computer. Most users tend to accept that date and get on with the case. The date in the Date Box is stored as part of the case.   The date of the case is fixed and does not automatically update Continue reading

Quick Benefits Calc and Notes

You can make notes on your case with the Lisson Grove QBC by going to the Report Menu and choosing Notes from the sub-menu. Although you can enter more you can only print a side of A4 in notes. By default your notes are printed off with the rest of the calculation but you can switch that off easily if you want to. Leave notes for yourself; to do lists ; list the information and stuff the client didn’t tell you or needs to bring in next time; paste in other text; paste in ‘what if calcs’ etc. etc.