New Lisson Grove Benefits Program out

A new version of the Lisson Grove Benefits Program has been released this week  – version 7.19. This should be the last version for this Tax year; a new version will be released for  6 April 2014.  Version 7.19 has only recently been posted and will be arriving over the next few days. The current version continues to work for a few more days. Continue reading

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Quick Benefits Calc and Notes

You can make notes on your case with the Lisson Grove QBC by going to the Report Menu and choosing Notes from the sub-menu. Although you can enter more you can only print a side of A4 in notes. By default your notes are printed off with the rest of the calculation but you can switch that off easily if you want to. Leave notes for yourself; to do lists ; list the information and stuff the client didn’t tell you or needs to bring in next time; paste in other text; paste in ‘what if calcs’ etc. etc.

Bookmarking questions and LGBP

Lisson Grove Benefits allows you to return to questions by bookmarking them. The LGBP works by the user answering a question one at a time. The Lisson Grove Program will not allow users to move to a new question before they answer the previous one. As clients do not always have the information needed to answer all the questions often the best solution is to bookmark a question and return to it when you have the information.

If you do not have the information needed to answer the question in the Lisson Grove program there are 3 options: abandon the case and start again; Bookmark (Mark) the question; or stop the case at the unanswered question and save it. If you ‘stop and save’ the case the Lisson Grove Benefits Program will return to that question when you re-open it. 

If you use the bookmark feature you can can complete as many questions as you can at the time of the interview and then return to the question(s) you did not have the answer to at a later date. For example, if the client is not sure of their benefits income for the last tax year you can bookmark that question with an answer of £0 income and return to it when they come back with the information.

There are three ways that you mark or bookmark a question. Firstly by clicking on the ‘Mark button’ on the ‘Button Bar’ at the bottom of the screen; or using the Menu Bar at the top of the screen and choosing Mark on the Menu and then choosing Add Mark from the sub-menu; lastly using the keyboard letter combination of alt+k.

Unfortunately no visible mark or icon appears on the question or screen when you bookmark a question. When you bookmark a question text will appear on the status or prompt bar at the very bottom of the screen telling you that you have bookmarked the question but that will disappear as you move on and it will not display again. You can see a list of bookmarks by going to the Mark Menu on the Menu Bar. There you can see the bookmarks on the drop down sub-menu. To return to the bookmarked question just choose that bookmark from the sub-menu.

Sometimes when you use the bookmark feature you may find the Mark button on the Button Bar ‘greys out’ – disables itself – but you can still enter bookmarks using the other two ways.

You can have up to 10 bookmarks. You will also find that you can manage your bookmarks – for example deleting them by using the Mark Menu on the Menu Bar. Lisson Grove has some default bookmarks programmed into it which appear automatically depending on the information you enter. They will appear on the Mark submenu.

 

 

Bookmarking questions and LGBP

Lisson Grove Benefits allows you to return to questions by bookmarking them. The LGBP works by the user answering a question one at a time. The Lisson Grove Program will not allow users to move to a new question before they answer the previous one. As clients do not always have the information needed to answer all the questions often the best solution is to bookmark a question and return to it when you have the information.

If you do not have the information needed to answer the question in the Lisson Grove program there are 3 options: abandon the case and start again; Bookmark (Mark) the question; or stop the case at the unanswered question and save it. If you ‘stop and save’ the case the Lisson Grove Benefits Program will return to that question when you re-open it. 

If you use the bookmark feature you can can complete as many questions as you can at the time of the interview and then return to the question(s) you did not have the answer to at a later date. For example, if the client is not sure of their benefits income for the last tax year you can bookmark that question with an answer of £0 income and return to it when they come back with the information.

There are three ways that you mark or bookmark a question. Firstly by clicking on the ‘Mark button’ on the ‘Button Bar’ at the bottom of the screen; or using the Menu Bar at the top of the screen and choosing Mark on the Menu and then choosing Add Mark from the sub-menu; lastly using the keyboard letter combination of alt+k.

Unfortunately no visible mark or icon appears on the question or screen when you bookmark a question. When you bookmark a question text will appear on the status or prompt bar at the very bottom of the screen telling you that you have bookmarked the question but that will disappear as you move on and it will not display again. You can see a list of bookmarks by going to the Mark Menu on the Menu Bar. There you can see the bookmarks on the drop down sub-menu. To return to the bookmarked question just choose that bookmark from the sub-menu.

Sometimes when you use the bookmark feature you may find the Mark button on the Button Bar ‘greys out’ – disables itself – but you can still enter bookmarks using the other two ways.

You can have up to 10 bookmarks. You will also find that you can manage your bookmarks – for example deleting them by using the Mark Menu on the Menu Bar. Lisson Grove has some default bookmarks programmed into it which appear automatically depending on the information you enter. They will appear on the Mark submenu.